Debra Peck
Crystal Lake, Illinois 60014
deb.peck@hughes.net





I have 15+ years of diverse and extensive experience in the telecommunications industry. I can bring this experience to your company as an asset.

PROFESSIONAL HIGHLIGHTS

General Management and Administration
Mentor and train new employees. Manage and supervise multi-million dollar projects. Work within budget and time constraints. Complete all paperwork relating to projects including timesheets, inventory, and floor plans, training assessments, customer satisfaction reports and quality reports. Establish and maintain working relationship with customer, both face-to-face and via telephone. Supervise and direct work crew of anywhere from 1 to 20 employees, contractors and trainees. Report in writing or via phone any issues to upper management and to customer. Monitor security of customer site and maintain security of project equipment. Purchase additional materials as needed. File all reports via computer.

Crisis Management
Ability to foresee problems in advance by rechecking floor plans and specifications to assess potential problem areas. Re-engineer projects as needed to overcome problems and remain on timeline and within budget. Ability to reassess manpower needs to increase or reduce workforce. Ability to convey information to customer regarding potential problems and to provide solutions.

Communications
Ability to communicate to management and customer daily or weekly project updates via e-mail and/or phone. Supply both management and customer with final “end of project” report. Supply management with weekly and final budget report. Check and file weekly timesheets. Review and file employee performance reports. Create all reports, forms and files by computer.


Any questions or concerns, please feel free to contact me. Personal/business references available upon request. Salary history available upon request.